Legal
Privacy Policy
Last updated: June 17, 2026
Burlington VT Taxi Ride ("we", "us", or "our") respects your privacy. This policy explains what information we collect when you book a ride or contact us, how we use it, and the choices you have.
Information We Collect
- Contact details you provide when booking: name, phone number, email, and pickup/drop-off addresses.
- Trip details such as date, time, passenger count, and flight number (if any).
- Technical information like IP address and browser type for security and analytics.
How We Use Your Information
- To confirm, dispatch, and complete your ride.
- To contact you about your booking via phone, SMS, WhatsApp, or email.
- To respond to inquiries and provide customer support.
- To comply with legal obligations and prevent fraud.
Sharing
We do not sell your personal information. We share trip details only with the assigned driver and with payment, communication, or analytics providers strictly as needed to deliver our service.
Data Retention & Security
We keep booking records as long as needed to fulfill the trip, support customer claims, and meet tax or legal requirements. We protect your information with reasonable administrative and technical safeguards.
Your Choices
You may request access to, correction, or deletion of your personal information by contacting us. You can opt out of marketing messages at any time by replying STOP or emailing us.
Contact
Questions about this policy? Email burlingtonvttaxiride@gmail.com or call 802-448-0707.